Dynamics 365,

Unify your business with modern, intelligent business applications that adapt to your changing needs.

Dynamics 365

Transform your business processes using intelligent applications.

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Your path, your way

Modern, modular apps that deliver new experiences including mixed reality, work seamlessly together with your existing systems so you choose the right path for your organisation.
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Unify data & processes

A common data model and deep integration with Dynamics 365, Office 365, LinkedIn, and other data sources create a single view of processes, relationships, and data.
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Achieve greater outcomes

Connected data, advanced artificial intelligence (AI), and machine learning deliver insights and enable predictive actions.
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Customise it to make it yours

The Microsoft Power Platform makes it easy to extend, tailor, and create customised solutions to meet your unique business requirements.

Digitally transform your business with Dynamics 365

Microsoft has removed the complexity of disparate CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving organisations the flexibility to adopt technology when they need it to improve business outcomes.

Why Choose Dynamics 365

Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.

Data & Intelligence to power digital transformation

Dynamics 365 is a cloud-based umbrella solution boasting a variety of CRM and ERP applications.

Engage customers and build relationships
Fundamentally reimagine how you engage with customers—create personalised marketing, sales, and service experiences using data and intelligence to improve every interaction.

Optimise operations
Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance infused throughout your business processes.

Empower employees
Attract, hire, and engage the best talent and unleash them to do their best work with data and insights surfaced right where they work.

Transform products and services
Use data as a strategic asset—identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.

Agile, Modern, Intelligent Business Applications

With Dynamics 365 you get a flexible solution that’s customizable to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution.

  • Sales Go beyond sales force automation (SFA) to better understand customer needs, engage more effectively, and win more deals.
  • Customer Service Built-in intelligence delivers faster, more personalised service and adds value to every interaction.
  • Field Service Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
  • Talent Empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.
  • Finance & Operations Helps businesses adapt quickly to changing market demands and drive rapid business growth.
  • Retail Empowers retailers to create exceptional, insightful shopping experiences.
  • Project Service Automation Empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
  • Marketing Connect sales and marketing, automate processes, and make smarter decisions to maximise your marketing results.
  • Business Central An all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.

Digital Transformation with the next generation of business applications on the trusted Microsoft Cloud.

Dynamics 365, can help you revolutionise the way you do business.

  • Unify your business by connecting people, processes, and data across Dynamics 365, Office 365, LinkedIn, and Azure.
  • Make intelligent decisions with built-in AI, analytics, and prescriptive guidance.
  • Adapt to your needs by integrating applications with existing systems—or tailor and build upon them with the Microsoft Power Platform.
  • Take a modern approach by infusing AI, mixed reality, social, and mobile capabilities for rapid business innovation.